Context: Redesign of digital dispatch app for elevator servicing industry
Timeline: 10 months
My functions: Product Management, UX Research; UX Design of service ticketing feature
During my time as Product Director at Civic Elevator, I drove the product vision, strategy, design research, and in-the-field launch of a new native mobile dispatch app for elevator servicing companies. View the case study below for more information, and see the app in action through the YouTube tutorial playlist.